An Ocean of Queries

What is mermaidCbox?

- A box who open your morning beauty routine in another organic world.

- 5 products per month, skincare travel and full size.

How can I subscribe to mermaidCbox?

Directly in the website, the payment is secure. 

When will I receive my mermaidCbox?

- Between the 5th and the 15th each month

Will I receive my next box automatically?

- Sure, the subscription ll be senting automatically every month. 

I only want to receive one Box, when do I have to unsubscribe?

-  You can subscribe for one month.

How do I buy a gift subscription?

- We will add an option, you will be able to add a message and send us the adress for the delivery.

How do I create a gift subscription when I already have my own subscription?

- You will able to link your account with the gift you would like to offer.

When will payments be taken for mermaidCbox?

- The 15th of previous month

How do I change my bank details?

- If you return in your account you can update all your bank information at any time

How do I change my delivery address?

- If you return in your account you can update all your personal information at any time

In which countries do you deliver mermaidCbox?

- Today, we deliver only in all Australia, but the goal next year will be available in New Zeland too